JKLCPA expressed it very well. I don't have as long with ATX, but I have to admit to being incredulous that a perfectly good program in 2011 and earlier years could be so thoroughly butchered for 2012. Does anyone know what happened (not that I'd understand programming specifics.....)? An average "full," fairly complex federal and state return account from 2011 opens in 17 seconds. That same client's empty 2012 rolled-over file takes more than 3 minutes. If this isn't fixed, I'll never be able to finish in a timely way. The so-called improvements---the pretty colors, allegedly changeable letter templates, form print ordering, etc.---are totally worthless to me (and others?) if they come at a cost of such radical speed performance degradation.
I don't fault ATX at all for the inexcusable nonsense from Washington. I have to think that all the software companies are in the same buffetted boat. I wouldn't care if ATX simply populated the program with their own best guess of 2012 forms suitably watermarked, but to launch the product to us when it has such radical performance problems---something any beta tester would have picked up immediately---makes me wonder if ATX is even remotely concerned about its own future.
I'm not one for drama or artificial anxiety, but I admit to significant apprehension and wonder if I'm being unreasonable or off base.