davinhci

Thanks. Just posted on official board. If some of you are having this issue, please check there as a solution may hopefully appear.

Where is official forum board, grmy2h? Thanks.

Very perplexing that some work great and others don't (i.e. me). I did get a lot work done yesterday but it started happening in the evening. I get the following error from the server's event logger. Anyone else? Log Name: Application Source: Application Error Date: 02/07/13 5:56:34 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: TXEXSRV3.taxexpress1.local Description: Faulting application name: ATX2012.Loader.exe, version: 12.6.202.2, time stamp: 0x510ff5e3 Faulting module name: KERNELBASE.dll, version: 6.1.7600.17135, time stamp: 0x506dbfdc Exception code: 0xe0434352 Fault offset: 0x0000c41f Faulting process id: 0xa54 Faulting application start time: 0x01ce0539e6ab63f2 Faulting application path: TXEXSRV3ApplicationsATX2012ATX2012.Loader.exe Faulting module path: C:Windowssyswow64KERNELBASE.dll Report Id: 2e5d2229-712e-11e2-800a-001018c4b3e4 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-02-07T13:56:34.000000000Z" /> <EventRecordID>203654</EventRecordID> <Channel>Application</Channel> <Computer>TXEXSRV3.taxexpress1.local</Computer> <Security /> </System> <EventData> <Data>ATX2012.Loader.exe</Data> <Data>12.6.202.2</Data> <Data>510ff5e3</Data> <Data>KERNELBASE.dll</Data> <Data>6.1.7600.17135</Data> <Data>506dbfdc</Data> <Data>e0434352</Data> <Data>0000c41f</Data> <Data>a54</Data> <Data>01ce0539e6ab63f2</Data> <Data>TXEXSRV3ApplicationsATX2012ATX2012.Loader.exe</Data> <Data>C:Windowssyswow64KERNELBASE.dll</Data> <Data>2e5d2229-712e-11e2-800a-001018c4b3e4</Data> </EventData> </Event>

Has anyone solved this issue? I am getting this same error on the latest 12.6 update. I tried disabling antivirus temporarily, restarting, reinstalling, reverting back to 12.5, etc. Nothing has worked. Server is running Windows SBS 2011, and workstations are all running Windows 7. All machines meet spec. Thanks.

UPDATE: I meant 12.6 in subject, not 12.7! Sorry. Hello All, I recently upgraded our network installed 2012 ATX program to 12.6 (downloaded update via Support site, not within program). I notice the memory usage has gone down. Kudos. However, I am at a point where after I open up the program and start typing in a SSN number, the program unexpectedly closes due to an error. Does anyone else have this issue? Thanks.