THEY HAVE TOTALLY MISSED THE BOAT. HOW THEY CAN NOT BE THINKING OF GOING BACK TO 2011 IS UNTHINKABLE. TO TRY AND QUANTIFY THE REASONS IS MADDING.EITHER THEY DO OR WE GO TO ANOTHER VENDOR.
I AM NETWORKED WITH 6 STATIONS WINDOWS XP PRO. THE SLOWNESS IS UNMERCIFUL. TO DO EXTENSIONS OF TIME IS 10-25 MINUTES DEPENDING ON SIZE OF FILE. MOST FILES MY STAFF IS SAYING 20 MINUTES. WE ALL REMEMBER HOW EASY LAST TAX SEASON WAS WITH 2011 PROGRAM. MY STAFF HAS BEEN WORKING NONSTOP TOP TRY AND MAKE UP FOR THE SLOWNESS. MY IT GUY SAYS THERE IS NO FIX TO THIS PROGRAM. WE ARE USING 12.11 SINCE WE WENT TO THIS WE HAVE SLOWED DOWN EVEN MORE AND DO NOT DARE UPDATE.
HOPE YOU ALL GET THROUGH THIS AND I DO HOPE ATX IS LISTENING REMEMBER WITH 31,000 CUSTOMERS AT AN AVERAGE 1,400 PICK A FIGURE, WE ARE TALKING ABOUT $40,000,000 BUSINESS.
COMPETITORS ARE BEATING AT OUR DOORS TO SWITCH. I TOLD THEM ALL GOING EVALUATE IN JUNE.
