Kelly Services in partnership with CCH is excited to be managing a team of software support technicians who will provide technical support via telephone for all CCH software products (or technical systems).
This is a long term opportunity and a great way to get a foot in the door with industry leader CCH, whose products track, report, explain and analyze tax & accounting and variously related accounting law products across the globe!
In this position you will:
§ Provide quality customer service / tech support for all technical system and software application related calls.
§ Participate in quality control testing of new product lines
§ Handle support calls independently supplying accurate product information.
§ Trouble shoot computer hardware and software
Here are just some of the terrific advantages of working with Kelly Services:
Ø Good Weekly Pay- stability of regular, frequent paychecks
Ø Direct deposit- a time-saving convenience
Ø Fun, casual team environment – can we say this?
Ø Flexible work schedule- day and evening shifts
Ø MyKelly.com- get on-line access to information and discounts specifically for you
Ø Exclusive on line Kelly learning center, to enhance other soft skills while acquiring resume building experience at CCH
Plus we offer great benefit plans*:
Ø Group medical- affordable coverage without deductibles
Ø Prescription drug- co-pay with low group rates
Ø Vision care- co-pay for exams, frames, lenses and contacts
Ø Dental insurance- choice of two plan designs; choose your dentist
Ø Group term life insurance- for employees, spouses and dependent children
*You are responsible for paying the monthly premiums.
Minimum requirements include:
Ø Basic accounting understanding
Ø Hardware / Software trouble shooting experience preferred
Ø Network knowledge preferred
Ø Positive attitude, good customer service skills, excellent writing and communication skills.
Ø Bachelors degree in Management Information Systems, Accounting or Computer Science or equivalent combination of education and work experience prefered.
Experience with the following Computer programs:
Ø Windows
Ø PC Modems, CD Rom readers, printers, network interface cards
Ø Network knowledge: Citrix, Vista a huge plus
Ø Sage Software, or other time and billing software product preferred
Ø MSOffice
For more information and to schedule an appointment please call us at (850) 478-9507 or respond on-line with your resume to
[email protected].
Kelly Services is an Equal Opportunity Employer/ Never An Applicant Fee