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Virtual Managed Solutions

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Posts posted by Virtual Managed Solutions

  1. Hmm.. Yes, that does cause a predicament with Sprint. The only thing that we could do to alleviate that concern would be running a diagnostic of everything that you wanted backed up. That would give us the measurement of space and give us an idea of how much backup would be done through out the month. We could at least give you an idea. It's up to you. If this is something you would like to schedule, let me know.

  2. I've been debating about signing up with a program like yours or sticking to my thumb drive backups. I like that yours are automated and take care of everything. However, I may soon be giving up my cable modem for my Sprint card. Since they limit me to only 5 gig per month, I was afraid your regular backups would kick me over. But if they are incremental, then I might still be OK.

    What do you include in your backups? I'll assume our tax files. What about e-mail, browser bookmarks and other data that is harder to find to backup? (I can find the invisible e-mail files to back-up, but I don't usually take the time to do it.) What else?

    Is 10 gig usually sufficient for all important files?

    Thanks

    Kea - We include whatever you want in our backups. Everything that you mentioned is definitely something that we would recommend backing up, plus any other data that would be instrumental to your business.

    Any more than 10GB, is usually needed when you are backing up whole program executable, etc. We have found that 10GB is usually more than enough to what most needs are. You would start off with one full backup and then the next 5 would be incremental. So every 6th backup, would be a full backup.

    If you should need anything else, do not hesitate to ask. Thanks for your interest!

  3. KC - Is there any way that you could private message me the email address of Mary Nixon? There is something that Kerry & I would like to discuss with her. Thanks in advance!

  4. MAMalody - you were correct. They do have an unlimited package for only $4.95 a month, but there are limits to what you can do. It is an unlimited package for one user/one computer. If you have multiple users spread over different PC's, you will accrue fees per user/computer. The $4.95 is good for a certain individual, but when you get into a business platform, there is a different package and a different price. Another thing that hits home is the type of support you would receive when signing with them. You don't have the security of a small business/family oriented mindset such as we have here at VMSUS. You lose that comfort when using larger companies.

    Something else I was thinking about MozyPro, is that when you back up your files, it is a new backup each time. It just keeps writing over the original files every time you choose to back up and it also has to be initiated by you. It will not just start automatically. Our software will allow you to set scheduled back up times and when it does back up, they would be incremental back ups. Meaning, that only what has changed since the last back up, will be changed. This will save space and time in the long run.

    These are just a few things that stuck out in my mind when thinking about this. I guess it all comes down to whatever you prefer. If you guys have any other questions, just let me know and I'll do my best to answer them.

  5. MAMalody's idea of delivering a brochure of some sorts and then doing a "follow up" call works well. From a business stand point, especially back in the day with ATX, that is where A LOT of our sales revenue came from. Most people enjoy that follow up call. Use it to your benefit as a tool to gather information as well. A good way to start the conversation out would be to just simply say, "I wanted to follow up with you to see what you thought about the seminar. Was it informative, was it what you expected, etc. etc." From that you can direct the tone of everything.

    Good luck with it all and if you need some help, let me know. I will offer advice where I can.

  6. I second what Catherine has said. When I was on the sales team with ATX (back in 2001-2002) I requested a demo just so I could compare who I was competing with, and it never fails. Every year I receive many postcards and often times I'm still getting demo CD's.

  7. Bonnie,

    If you could, please email a time today that would be good for you (BTW, we are Eastern Standard Time) and I will have one of our technicians call to give you an exact amount of how much space you are looking at. One great thing about us over the competitors is exactly what Lion was saying, we can set it up to automatically connect and backup at any time of the day. Others allow you the option to manually backup whenever you initiate the process.

  8. Denne,

    There are a couple of things that may be going on with this return. The first being the worst and that is, it may be corrupt. For one reason or another this tends to happen and if that is the case it is something that we *MAY* be able to fix, as we have dealt with many instances such as this. BUT..

    That is the extreme. It may be something as simple as just needing to update the forms and program. If that does not take care of it, you could also try using the Backup/Restore feature in the program. Try these steps and if it does not resolve the issue, let me know.

    I hope it all works out for you!

  9. Call recording could not be uploaded because it has an invalid file extension of .wma. I am going to try and get in touch with Eric shortly to see if he can upload it for me.

    NOTE: **'s were added to stop key words being picked up on web searches.

    Copy of email is listed below:

    To Eric Brissette, owner of the UnOffical ATX Community:

    We have been curiously observing your on-line forum for some time now. It was first brought to our attention by a small group of tax professionals who thought this unofficial site was related to C*H S*all F*rm Se**ices. Upon investigation of this matter, we now feel it is time to initiate contact.

    There have been numerous discussions between our firm on what our course of action should be. Normally, our first approach is offering the rare opportunity to officially withdraw your ownership of this domain, as it inherits copyright infringements (i.e., FSA# 218-99 Sec. 28A of the Federal Submissions Act).

    Your cooperation in this matter is expected, as we are prepared to take legal action within the next 10 days. If we do not hear from you within time given, this next step is guaranteed.

    Feel free to contact me personally by phone and/or responding to this email.

    Thank you in advance for your understanding in this matter.

    Best,

    R. Baldwin

  10. Wait a minute! That means Kyle's a double agent. :ninja: You guys have too much time on your hands in these long winters! Come down to CT and help me prepare fifty more returns by the 15th. That'll keep you out of trouble!

    No, I am not a double agent, we just have great programmers and lots of time :)

    Tom - The call was recorded. I will see if I can upload it.

  11. It was hilarious talking to Eric on the phone this morning, trying to hold in my laughter. I had to put him on Mute a couple of times, because I couldn't keep it in any longer. I have to admit, this was the best April Fool's Day I've ever had.

    Thanks to everyone who helped make it happen!

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