Program closing abruptly

[txyank]

I am not able to Efile this morning. I get an error message and the program shuts down.

Has anyone else experienced this strange happening?

Thanks for any suggestions.

[txyank]

Support repaired the database and back in business! I am very pleased with the response of Support and I thank them.

[Kea]

Many times when I create e-files and try to submit them, I get an error message "Error processing return SSN. Invalid Efile. Please check the EFile submission report." I do and it looks fine. But if I go ahead and submit the e-file, it looks like it went but it didn't. Never get an ack. The tech people showed me how to delete the files. So, now I don't submit when I get that error. I quit the program, go to C:UTS12DBRepair.exe and run that. Open program, submit e-file and it goes OK.

This also seems to (briefly) help the very large number of I/O errors I get. I haven't found any problems generated by them other than having to hit the RETURN key extra times to make it go away. I'm sure that many I/O error can't me good for my files, but I haven't found a way to make them stop.