e-filing reject

[Sherri]

I'm trying to e-file a return and it won't let me, says " Social Security value cannot include any characters

except numbers and cannot be negative when e filing" There are no "characters" and no negative numbers.

Has anyone else had this problem? Oh, and I updated before I started.

Thanks,

Sherri

:blink:

[Sherri]

oops Should have said, the info was on a W-2

[SCL]

if i remember correctly about a similar question from prior year - the problem is a phantom space or even an accidental (.) in the field. delete w-2 and reenter.

[kcjenkins]

Most likely reason is that you accidentally typed a 'space' before the first number. Your eyes don't 'see' that tiny space, but the computer does. Or you could even have a space after the number. Try deleting the number, 'restore' the space, then retype the number. It often works.

[Sherri]

Most likely reason is that you accidentally typed a 'space' before the first number. Your eyes don't 'see' that tiny space, but the computer does. Or you could even have a space after the number. Try deleting the number, 'restore' the space, then retype the number. It often works.

Thanks, was't a space, just didn't put a zero in box 3 and 4. Kinda dumb that it picks random W-2's. One it needs zero's the next it does'nt.