AnnieR Posted April 7, 2013 Report Share Posted April 7, 2013 I have updated my software but I have 2 returns that need to have 4562s in them. Everytime I install it or even rollover a return with them in, the software crashes. How do I fix this? AnnieR Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted April 8, 2013 Report Share Posted April 8, 2013 Update your program to 12.13. Go to MyAtx, download the file, run the file after you close the tax program. Quote Link to comment Share on other sites More sharing options...
AnnieR Posted April 8, 2013 Author Report Share Posted April 8, 2013 Jack, I did that this afternoon and I'm still getting the FAM message and a crash. Any other ideas? Quote Link to comment Share on other sites More sharing options...
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