Lucho Posted February 19, 2008 Report Share Posted February 19, 2008 I am trying to fix a problem with my 2005 program which won't start (error message says "the ATX2005.mdb is being optimized) The question: Is there such a file called "Orig-ATX200X.mdb" in the programs? I don't see that file in any of the programs from 04 to 07. however, I can see the "ATX200X.mdb" file. All other programs will open without any problem but I need to open 2005 to amend some returns. I have the document #16568 saying to verify that the folder contains the Orig-ATX200X.mdb file and if I do not see it, contact technical support. Technical suport told me that they will not give support for prior years but until April 15 is over. Any help will be appreciated. Thank you. Quote Link to comment Share on other sites More sharing options...
Janitor Bob Posted February 19, 2008 Report Share Posted February 19, 2008 I am trying to fix a problem with my 2005 program which won't start (error message says "the ATX2005.mdb is being optimized) The question: Is there such a file called "Orig-ATX200X.mdb" in the programs? I don't see that file in any of the programs from 04 to 07. however, I can see the "ATX200X.mdb" file. All other programs will open without any problem but I need to open 2005 to amend some returns. I have the document #16568 saying to verify that the folder contains the Orig-ATX200X.mdb file and if I do not see it, contact technical support. Technical suport told me that they will not give support for prior years but until April 15 is over. Any help will be appreciated. Thank you. I know this is not much help, but you could always try re-installing the 2005 program Quote Link to comment Share on other sites More sharing options...
DevM Posted February 19, 2008 Report Share Posted February 19, 2008 I know this is not much help, but you could always try re-installing the 2005 program There is some info for this in knowledge base. When I get some time I'll check and let you know. Quote Link to comment Share on other sites More sharing options...
DevM Posted February 19, 2008 Report Share Posted February 19, 2008 There is some info for this in knowledge base. When I get some time I'll check and let you know. Here it is: To repair the Atx200X.mdb file (2006 and later) Follow the steps in Document ID: 1761 to make sure that file extensions (such as .mdb) are visible. Right-click the appropriate ATX desktop shortcut, and then click Properties. On the Shortcut tab, click Find Target. Double-click the Database folder. On the View menu, select Details. Verify that this folder contains an Orig-ATX200X.mdb file as well as an ATX200X.mdb or CompactATX200X.mdb file. If you do not see an Orig-ATX200X.mdb file, contact ATX technical support at (800) 638-8291 for assistance. Right-click the ATX200X.mdb or CompactATX200X.mdb file, and then click Rename. Rename the file to ATX200X.old or CompactATX200X.old (as appropriate), and then press ENTER. Right-click the Orig-ATX200X.mdb file, and then click Rename. Rename this file to Atx200X.mdb, and then press ENTER. Run the REPAIR.EXE program utility. Refer to Document ID: 43 for instructions. Quote Link to comment Share on other sites More sharing options...
Lucho Posted February 19, 2008 Author Report Share Posted February 19, 2008 There is some info for this in knowledge base. When I get some time I'll check and let you know. Thank you . I will appreciate. Quote Link to comment Share on other sites More sharing options...
Lucho Posted February 19, 2008 Author Report Share Posted February 19, 2008 Here it is: To repair the Atx200X.mdb file (2006 and later) Follow the steps in Document ID: 1761 to make sure that file extensions (such as .mdb) are visible. Right-click the appropriate ATX desktop shortcut, and then click Properties. On the Shortcut tab, click Find Target. Double-click the Database folder. On the View menu, select Details. Verify that this folder contains an Orig-ATX200X.mdb file as well as an ATX200X.mdb or CompactATX200X.mdb file. If you do not see an Orig-ATX200X.mdb file, contact ATX technical support at (800) 638-8291 for assistance. Right-click the ATX200X.mdb or CompactATX200X.mdb file, and then click Rename. Rename the file to ATX200X.old or CompactATX200X.old (as appropriate), and then press ENTER. Right-click the Orig-ATX200X.mdb file, and then click Rename. Rename this file to Atx200X.mdb, and then press ENTER. Run the REPAIR.EXE program utility. Refer to Document ID: 43 for instructions. I don't see the "Orig-ATX200x.mdb. file in my program, but I don't see them in 04,06 or 07 either and do not have any problem to open any of them. That particular file is the one holding me down to try to fix it mayself. Quote Link to comment Share on other sites More sharing options...
DevM Posted February 19, 2008 Report Share Posted February 19, 2008 I don't see the "Orig-ATX200x.mdb. file in my program, but I don't see them in 04,06 or 07 either and do not have any problem to open any of them. That particular file is the one holding me down to try to fix it mayself. Do you have Temp_ATXxxx file: Follow the steps in Document ID: 1761 to make sure that file extensions (such as .mdb) are visible. Right-click the appropriate ATX desktop shortcut, and then click Properties. On the Shortcut tab, click Find Target. Double-click the Database folder. On the View menu, select Details. Right-click the Temp_atx200X.mdb file, and then click Rename. Rename the file to Atx200X.mdb, and then press ENTER. Run the REPAIR.EXE program utility. Refer to Document ID: 43 for instructions Quote Link to comment Share on other sites More sharing options...
Lucho Posted February 19, 2008 Author Report Share Posted February 19, 2008 Do you have Temp_ATXxxx file: Follow the steps in Document ID: 1761 to make sure that file extensions (such as .mdb) are visible. Right-click the appropriate ATX desktop shortcut, and then click Properties. On the Shortcut tab, click Find Target. Double-click the Database folder. On the View menu, select Details. Right-click the Temp_atx200X.mdb file, and then click Rename. Rename the file to Atx200X.mdb, and then press ENTER. Run the REPAIR.EXE program utility. Refer to Document ID: 43 for instructions Thank. I hope this instructions will help. Thank again and have a good day. Quote Link to comment Share on other sites More sharing options...
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