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Efiled but no acks


cientax

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I efiled three returns wednesday and two yesterday. The ones is efiled yesterday have been accepted but not the ones I efiled wednesday. They are still in validated status. Does anyone know what I should do besides try calling hell (tech)? I know they were having problems with the server but I didn't know they were having the problem when I efiled those returns. Do I create them again and re-efile them or is that even possible?

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I efiled three returns wednesday and two yesterday. The ones is efiled yesterday have been accepted but not the ones I efiled wednesday. They are still in validated status. Does anyone know what I should do besides try calling hell (tech)? I know they were having problems with the server but I didn't know they were having the problem when I efiled those returns. Do I create them again and re-efile them or is that even possible?

Go to "Support" in ATX "Return Manager.

Select "Tech Support Utilities".

Select "Synchronize E-file with ATX".

Worked for me. I received 2 day old ACKS.

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