Terry D EA Posted November 12, 2015 Report Share Posted November 12, 2015 First, I haven't been on this board for a while and I hope everyone is doing ok. The help I need should be an area that Jack can help so here they are: 1. Does the new ATX support past years before the CCH buy out. Specifically 2006? Explanation, I have a client who has received a notice from the IRS that appears to state they never got the return. Just assuming here as I am waiting on the letter to get to me. 2. I used ATX Max 2006, have installed the program, no problems and all is well so far. 3. I have the data base from 2006 backed up on an older machine and I see the client's name on one of the files but obviously cannot do anything with it. If I can't get any help from the folks at ATX, does anyone remember how to import the backup? I have to move those files to a travel drive but don't know what to do from that point. If my memory serves me correctly, I attempted to get help on an older program some time ago and got the response that they did not support those programs which is why I am posting here. Any help will be sincerely appreciated. Thanks! Quote Link to comment Share on other sites More sharing options...
PaulH Posted November 13, 2015 Report Share Posted November 13, 2015 To restore the backup, you have to close ATX and open the Backup-Restore program that should have been installed at the same time you installed ATX. It's been a while since I've done it, but I believe you just need to click the restore tab, navigate to the database, and pick the return you want to restore. Then when you close Backup-Restore and open ATX, the return should be there. Quote Link to comment Share on other sites More sharing options...
Randall Posted November 13, 2015 Report Share Posted November 13, 2015 1 hour ago, PaulH said: To restore the backup, you have to close ATX and open the Backup-Restore program that should have been installed at the same time you installed ATX. It's been a while since I've done it, but I believe you just need to click the restore tab, navigate to the database, and pick the return you want to restore. Then when you close Backup-Restore and open ATX, the return should be there. I didn't know there was a separate program. With ATX open, drop down menu from return manager shows Backup and Restore options. Quote Link to comment Share on other sites More sharing options...
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