TAXMAN Posted February 29, 2008 Report Share Posted February 29, 2008 In VA we send balance due vouchers to a different address than a refund would go. Anyone know how to modify the master letter so it knows if its a balance due use the other address and if refund use different address. If not can someone tell me how to change the master to use same address for all returns(VA's master address)? thanks to anyone who can help. :scratch_head: Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted February 29, 2008 Report Share Posted February 29, 2008 The program is supposed to select the address automatically, depending on whether it is a bal due or a refund, etc. If your's is not, there is something wrong with it. Could you have modified your letter in such a way that you accidentally deleted that merge field that picks the address? Try deleting the master letter, then downloading it again. Quote Link to comment Share on other sites More sharing options...
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