diligentbiz Posted March 14, 2008 Report Share Posted March 14, 2008 I had a return done, did a "check", closed "check", and found the 1040 had vanished! Anyone had this happen or can you suggest how to correct/avoid this? Is the software tab-limited? The 1040 doesn't appear in the "Navigate" Forms, either. Appreciate your help...again! Quote Link to comment Share on other sites More sharing options...
michaelmars Posted March 15, 2008 Report Share Posted March 15, 2008 it was efiled to the irs! Quote Link to comment Share on other sites More sharing options...
taxtrio Posted March 15, 2008 Report Share Posted March 15, 2008 You should be able to restore the return from the back-up, and retrieve the entire return as it was just before you lost it, I don't know why it disappeared but try this... Close out ATX, click on "start", "all programs", and look for ATX 2007, (or whatever version you have), click on it and a menu should appear ... choose restore return, a box should open up where you can scroll down and high-light the return you want, then click restore and it should restore the last version that was saved in your back-up. It's not as hard as it sounds, just take it step by step, and read the screens as they come up. When you reopen your ATX software, it should be back. Hope this works for you. P.S. Quote Link to comment Share on other sites More sharing options...
diligentbiz Posted March 15, 2008 Author Report Share Posted March 15, 2008 it was efiled to the irs! I don't e-file. My few c's have never asked for it and always opt out ; ) Quote Link to comment Share on other sites More sharing options...
michaelmars Posted March 15, 2008 Report Share Posted March 15, 2008 i was attempting a joke Quote Link to comment Share on other sites More sharing options...
diligentbiz Posted March 15, 2008 Author Report Share Posted March 15, 2008 You should be able to restore the return from the back-up, and retrieve the entire return as it was just before you lost it, I don't know why it disappeared but try this... Close out ATX, click on "start", "all programs", and look for ATX 2007, (or whatever version you have), click on it and a menu should appear ... choose restore return, a box should open up where you can scroll down and high-light the return you want, then click restore and it should restore the last version that was saved in your back-up. It's not as hard as it sounds, just take it step by step, and read the screens as they come up. When you reopen your ATX software, it should be back. Hope this works for you. P.S. I think, the last backup is bad, saved the errors it made I will try your suggestion, though! Quote Link to comment Share on other sites More sharing options...
Julie Posted March 15, 2008 Report Share Posted March 15, 2008 Look at the checkboxes on the left...is it set to hide completed returns? I think, the last backup is bad, saved the errors it made I will try your suggestion, though! Quote Link to comment Share on other sites More sharing options...
diligentbiz Posted March 20, 2008 Author Report Share Posted March 20, 2008 The backup saved was corrupted, I think. Ended up re-creating the return. I swtiched the tabs to side view and haven't had probs. since. Maybe it's something in using top tabs coinfig. This was a strange thing. Quote Link to comment Share on other sites More sharing options...
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