Peggy Cobb Posted March 16, 2008 Report Share Posted March 16, 2008 I tried to receive my Acks this morning and received an error message that the communication could not continued because the server was not responding. Has anyone else received this message? It suggests that I contact Tech Support if the problem continues - not a happy thought. Thanks, Peggy Cobb Mount Vernon, WA Quote Link to comment Share on other sites More sharing options...
dsheth82 Posted March 16, 2008 Report Share Posted March 16, 2008 I tried to receive my Acks this morning and received an error message that the communication could not continued because the server was not responding. Has anyone else received this message? It suggests that I contact Tech Support if the problem continues - not a happy thought. Thanks, Peggy Cobb Mount Vernon, WA I had a same problem. But it works perfectly now. Quote Link to comment Share on other sites More sharing options...
ljwalters Posted March 16, 2008 Report Share Posted March 16, 2008 I tried to receive my Acks this morning and received an error message that the communication could not continued because the server was not responding. Has anyone else received this message? It suggests that I contact Tech Support if the problem continues - not a happy thought. Thanks, Peggy Cobb Mount Vernon, WA It could be your securitly protection. Mine does that every once in a while and it is the security schield through my verizon dsl. Quote Link to comment Share on other sites More sharing options...
Maribeth Posted March 16, 2008 Report Share Posted March 16, 2008 I tried to receive my Acks this morning and received an error message that the communication could not continued because the server was not responding. Has anyone else received this message? It suggests that I contact Tech Support if the problem continues - not a happy thought. Thanks, Peggy Cobb Mount Vernon, WA Peggy, this was on the support page: 3-15-08--We will be conducting our weekly database restart each Sunday at 9:00 AM EST. Normal restarts should not take more than 30-60 minutes. The DBA expects this reboot tomorrow 3-16 to take some additional time. All web applications, including this support site, will be off-line during the database restart. We have a once-weekly restart of our systems, every Sunday morning at 9am EST. This is historically a very slow hour throughout the entire tax season. During this time you will not be able to transmit returns to the Electronic Filing Center or Training Electronic Filing Center. All web applications will be off-line during the database restart. This restart usually takes 60-90 minutes at most. We apologize for any inconvenience. Maribeth Quote Link to comment Share on other sites More sharing options...
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