Sbrock Posted February 26, 2009 Report Share Posted February 26, 2009 I have the 2008 program on both my desktop and laptop but I only have the 2007 program on my desktop. Heres my problem: I use my desktop to rollover the returns from last year and then I will export them to my laptop. This worked great for a few weeks now I can't import them into my laptop. I keep getting the message about reopening the returns in last years program, save and rollover again. The returns will open on my desktop but when I export/import to my laptop I get the same message. I've updated all the programs at the same time. Does anyone have any idea what could be causing this? Thanks Susan Quote Link to comment Share on other sites More sharing options...
mcb39 Posted February 26, 2009 Report Share Posted February 26, 2009 I have the 2008 program on both my desktop and laptop but I only have the 2007 program on my desktop. Heres my problem: I use my desktop to rollover the returns from last year and then I will export them to my laptop. This worked great for a few weeks now I can't import them into my laptop. I keep getting the message about reopening the returns in last years program, save and rollover again. The returns will open on my desktop but when I export/import to my laptop I get the same message. I've updated all the programs at the same time. Does anyone have any idea what could be causing this? Thanks Susan I had that message with one client. It was because his file didn't have the latest updates on the 2007 return. I guess if you have the archive disk for 2007, I would install it and then open each return in 2007 that you want to roll over before you roll it into 2008. I know I have to be really careful that the returns I export to my flash drive are at the same level of upgrade as the update level of the program on the laptop. So, I always update laptop ATX before I import a program. :scratch_head: Quote Link to comment Share on other sites More sharing options...
barosser Posted February 26, 2009 Report Share Posted February 26, 2009 I had similar problem because I was not opening the return in the 2008 program after the rollover. At least I think that was the problem Quote Link to comment Share on other sites More sharing options...
mcb39 Posted February 26, 2009 Report Share Posted February 26, 2009 I had similar problem because I was not opening the return in the 2008 program after the rollover. At least I think that was the problem No, sometimes you have to open it in the "2007" Program before you roll it over. Quote Link to comment Share on other sites More sharing options...
Sbrock Posted February 26, 2009 Author Report Share Posted February 26, 2009 I've done all the above and the rollovers open up on my desktop... then when I export/import to my laptop I get the error message. I've ran updates on both the 07 and 08 programs. It just makes no sense!!! Quote Link to comment Share on other sites More sharing options...
mcb39 Posted February 26, 2009 Report Share Posted February 26, 2009 I've done all the above and the rollovers open up on my desktop... then when I export/import to my laptop I get the error message. I've ran updates on both the 07 and 08 programs. It just makes no sense!!! Are you exporting them to your laptop or saving them there.....seems to be a step missing here. Quote Link to comment Share on other sites More sharing options...
Sbrock Posted February 26, 2009 Author Report Share Posted February 26, 2009 Are you exporting them to your laptop or saving them there.....seems to be a step missing here. I open in 07, save and rollover on my desktop. I can open on my desktop.. save and export. I then try to import and they will no longer open. The first several returns opened fine but now I cant get any of the new rollovers to export!? Quote Link to comment Share on other sites More sharing options...
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