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Updating...how long is normal


Janitor Bob

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OK...So I know I am supposed to update daily if not multiple times each day....but I have been busy with non-tax related issues....so just now updating for first time in a week.....It has been "Updating Forms" for 45 minutes and is only at 49%...Is this normal?

Jeesh....My punishment for not updating daily, I suppose!

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OK...So I know I am supposed to update daily if not multiple times each day....but I have been busy with non-tax related issues....so just now updating for first time in a week.....It has been "Updating Forms" for 45 minutes and is only at 49%...Is this normal?

Jeesh....My punishment for not updating daily, I suppose!

It sounds like it's updating all 10000 forms at once, Bob. In which case, you've a longer haul in front of you than you realize. The next time you open your program, it's going to appear to "stall" as it's processing those updates. Trust me, leave it be. It needs to process 10000 forms when it opens the program as you just downloaded them. That is probably going to take upwards of 30 minutes.

What I would recommend is going to your Preferences and setting up the update to only update specific forms and states, then using the Automatic update. It's an improvement they made this year which I wholeheartedly am in love with.

Let me know if you have any problems.

Danielle

Former ATX Rep

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It sounds like it's updating all 10000 forms at once, Bob. In which case, you've a longer haul in front of you than you realize. The next time you open your program, it's going to appear to "stall" as it's processing those updates. Trust me, leave it be. It needs to process 10000 forms when it opens the program as you just downloaded them. That is probably going to take upwards of 30 minutes.

What I would recommend is going to your Preferences and setting up the update to only update specific forms and states, then using the Automatic update. It's an improvement they made this year which I wholeheartedly am in love with.

Let me know if you have any problems.

Danielle

Former ATX Rep

Thanks Danielle...I realized this after I started the update...but figured at this point I should just let it continue and go on to other tasks....fortunately this is not happening on my primary PC....On that one, I will heed your advice.

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