Client (mom and adult daughter) have appointment at 5:30pm. At 5:20, I look out window and see car parked outside. I assume it the mom or daughter waiting for the other....time goes by and I'm busy doing taxes until my 6pm appointment arrives. I let her in and she asks "do you know 2 people are just sitting in a car outside?". As I finish with 6pm client at 6:20, 5:30pm clients ANGRILY come to my door and yell at me because they's been sitting outside in their car for an hour. Why were you sitting in your car...your appointment was for 5:30pm? "Well we did not know if you were home!" "Of course I was home...that is why I scheduled you for 5:30...but if you were unsure, you could have just called me."
"Yeah, well we do not have one of those fancy smart phones!"
what is wrong with people?