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Caller: Can you tell me how much you charge for a tax return? Me: What sort of income do you have? Caller: I just want a general estimate...... Me: I can't give you that unless I know more about what you need. Is all your income from W-2s? Caller: No, I am self-employed. Me: What sort of business? And do you have your records on computer, Quickbooks or such? Caller: Why do you need to know that, I just want a general estimate...... Me: Sorry, I can not help you. Goodbye.