I am a fairly new ATX user and just started working on a client with multiple years of unfiled tax returns. I installed ATX 2005 and 2006 on my Windows 7 Home Premium 64-bit computer. Installation went fine, but I'm having problems now. I create a new return in ATX 2005, save it, and exit. Then restart the program and the return is not there. Gone. Also, none of my preferences that I previously set are still there. It is like I never previously opened the program.
To further confound the issue, if I open the Backup/Restore function, the files I created are there. I can restore one of them, but then when I open up ATX 2005 the return is not there. It says "0 of 0 returns" are listed.
I have a computer that is running Windows XP Pro and am now installing ATX 2005 there to see if the problem disappears.
Any suggestions?