Lee B

Thanks Jack,

I just checked and somewhere around 15 to 20 % of my backups are bad, mostly from the

first several weeks of using the program.

I saw this announcement too, but I don't quite understand it. Can someone explain it in plain english.

There is supposed to be a small 12.12 update in the next few days, which going to bring back the K-1 import,

plus fix a timing out problem with large efiles and take care a couple of minor print manager issues.

Now they have added miscellaneous stability and performance improvements.

I've demoed their free Client Write Up. There's a reason it's free. While Drake's Client Write Up works, I found it to be clunky, slow and inefficient. Ok, if you're doing a limited amount of write up work.

I am on an XP standalone. Tuesday evening I updated to 12.11, even though I was running pretty smoothly on 12.10.

After the update, it took forever to open the program the first time. After that everything was 40 to 60 % slower,

except the forms loading in the Print Manager which was more twice as slow (Over 2 minutes).

I hadn't updated to the suggested file exclusions since I was running OK speedwise.

So I updated to the suggested file exclusions in both Microsoft Security Essentials and Windows Firewall

and my slowness mostly went away. I'm back to the speed I had under 12.10.

ATX admitted yesterday, that a Schedule E Form update was messed up.

It's supposed to be fixed with a temporary patch today or tomorrow via a form update.

Then a permanent fix will happen with the 12.13 update. As the stomach turns !

1. There are some workarounds that I remember seeing on the ATX board, that involve renaming some files.

Basically the program seems to have lost track of where the fixed assts are located.

2. Another approach is to restore the return. First go to your return manager to the restore command and see if this client shows up in the list of clents that are available to be restored. If it shows up, delete the return in the return manager.

Go to the restore command and restore the client. I wouldn't select the most recent backup,

since it may be corrupted.

Update 12.11 was supposed fix this problem, but the posts I've seen On the ATX board don't sound promising.

ATX had a procedure for bringing back lost assets that you were supposed to follow after updating to 12.11.

The procedure was included or appended to the 12.11 instructions

Good Luck,

Backup in a Network must be way slower. I backed all my returns on a standalone in 2 minutes.

OK, I figured it out. I found a knowledgebase article that pointed me in the right direction.

The original folder is called "Backup" I created a new folder called "BackupII"

In preferences, I pointed the automatic backup to the new folder. That in itself did not fix the problem.

Closed the program. Opened the program. Under Returns, I selected Backup, picked the new folder, selected all the clients

in my Return Manager and ran a Manual Backup. Rechecked the Restore function selecting the new folder, and everything is there,

with the exception of any previously deleted clients, which are in the original folder "Backup"

Now from time to time, I'll check the new folder to make sure current returns I'm working on are getting updated.

If they're not, I guess I will create create another folder etc.

I've done some further checking and right now it seems to working

Several IT people have posted on the ATX board that the ATX backup this year is unreliable and buggy.

This got me thinking, so I checked my restore function:

1. There are 4 more clients listed in my restore function, than in my return manager, hopefully they are all

clients that I deleted in my return manager .

2. More troubling is that 9 of the returns in my restore function do not display a name, however

they still seem to be listed in alpha order. I opened a return that I just completed, saved it

and went back to my restore function, where the name of the return doesn't display.

However it seems to be in the list of clients in the spot in the alpha order where it should be

with the time on the backup file that matches the save that I just did.

3. If anyone has any ideas about how I can get a clients name to display in the restore function?

Are you sure? This link refers to Microsoft .Net Framework 1.1. My understanding was that when we installed the ATX 2012 Program

we also installed Microsoft .Net Framework 4.0 ?

Yes, it's possible. Have you excluded the recommended files from your anitivirus program scans?

ATX has been very busy on the board today. All the posts (3 or 4 pages) about rolling back to 12.10 have gone "poof".

Jack,

I hope this helps you.

ATX announced on Saturday that the revised K-1 import failed in testing and was pulled from the 12.11 update. 12.12??

According to a IRS spokesperson today, the number of affected returns is up to 600.000

I just finished browsing the ATX board:

1. For a significant number of posters that were having problems before,they now have worse problems

and are scrambling trying to figure out how to go back to 12.10 (They seem to be primarily on Networks)

2. Some posters on standalones say, It's about the same or somewhat slower. (Almost no one is saying it's faster)

3. A number of posters are saying that it did not fix the fixed asset problems.

Posters that watched Ben on ATX TV are saying it's like ATX has thrown in the towel as far as fixing bugs or improving speed.

Ben's big emphasis was about ATX doing what they could to help everyone file their extensions.

And so it goes. I'm glad it's cloudy today. It's really hard to do tax returns when it's nice and sunny!

It sounds like the school district was getting creative and massaging their budget numbers.

If the company is out of business before year end and there is still inventory, then it can be counted now.

If the company was out of business before year end and there is no inventory, I would have no problem adjusting it to zero.

Here's the followup announcement http://www.startribune.com/local/blogs/197092671.html

Early Feedback on the ATX board is to put it politely, less than positive.

Since, I am running fairly troublefree just a bit slower, I think I will hold off for a few days and let the dust settle.

For a number of years I used a great little program called AccountWare to prepare Business Entity returns.

At the same time I was using a great little payroll program called ProTym.

They were both purchased by UltraTax and killed for the customer list.

I guess CCH decided to milk ATX as long as they could without reinvesting and ????

Several posters on the ATX board discovered that their network was being slowed down because

not all of the components met 1gigabit standards, some were still 10/100. I copied this post:

ATX announced this afternoon that the new K-1 import has failed testing and has been pulled from the 12.11 update on Monday.

A number of news stories have been appearing in the last 24 hours about taxpayers receiving

letters from the IRS informing them that their education tax credits have been mishandled by H & R Block which will result in their refunds being delayed 6 to 8 weeks. Misery loves company.