So.....I installed 12.8 and my files say I need to install 12.8 to be able to file w/4562, or to check return or print. So.....I tried reinstalling. It says the same thing. I installed 12.9......It still says I need to install 12.8 or greater to file w/4562 or check return or print. I'm going to bed!!! ATX SUX!!!!!!!!!!!!!