elabre Posted January 26, 2008 Report Share Posted January 26, 2008 Has anyone had any problems creating PDF files for the preparer copy? I have created files for a couple of small returns with no problems. The program hangs up when trying to create a PDF file for a slightly larger return. I have run error check and created the e-files for this particular return with no problems. Also printed the client copy with no problem. I searched the knowledge base and found nothing. Is ATX even posting anything to the knowledge base this year? Gene Quote Link to comment Share on other sites More sharing options...
GeorgeM Posted January 26, 2008 Report Share Posted January 26, 2008 What JPDF program are you using? If you have been using ATX for a few years there is a program called PDF factory, this usualy works better than the current one. Quote Link to comment Share on other sites More sharing options...
Randall Posted January 26, 2008 Report Share Posted January 26, 2008 I haven't had any problems so far. But I've mostly only done W-2s and 1099s. I also Print/Pdf from the custom button, not the Preparer Copy button. Also, I separate my PDF files into the Fed return, State return, other categories, including the statements/worksheets. I remember when PDFing my other statements/worksheets and including the various Assets/Depreciation schedules, the PDF function would hang up. I started to PDF my Assets/Depreciation schedules separately. This made smaller files to PDF and everything worked fine. Quote Link to comment Share on other sites More sharing options...
elabre Posted January 26, 2008 Author Report Share Posted January 26, 2008 What JPDF program are you using? If you have been using ATX for a few years there is a program called PDF factory, this usualy works better than the current one. Thanks George. Just changed my printer to the PDF factory and it worked like a charm. Guess it's just another work around I'll have to get used to. Just seems a shame we spend more for the program and are getting less. Gene Quote Link to comment Share on other sites More sharing options...
RoyDaleOne Posted January 26, 2008 Report Share Posted January 26, 2008 I use pdfFactory because I ran a test and the pdfFactory pdf file was about 200K in size and the ATXPDF was over a 1M in size. I sometimes send draft return to clients for approval, makes a big difference in upload and download times. Quote Link to comment Share on other sites More sharing options...
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