Cathy Posted February 27, 2013 Report Share Posted February 27, 2013 Hi Lynn, Are you having any problems with Louisiana e-files that you transmitted on 2-14-13? I have several that still haven't been acknowledged when many sent after the 14th have been accepted. I've reported the problem once and I'm currently on hold with Customer Service....just checking to see if it's just my files..... Thanks! Cathy Quote Link to comment Share on other sites More sharing options...
Lynn EA USTCP in Louisiana Posted February 27, 2013 Report Share Posted February 27, 2013 Sorry Cathy, All of my LA efile shave been accepted, except the one transmitted today. Lynn Quote Link to comment Share on other sites More sharing options...
Lynn EA USTCP in Louisiana Posted February 27, 2013 Report Share Posted February 27, 2013 Cathy, did you go,to the ATX support site to check the status of your client's LA returns? Perhaps they have been accepted and the ack needs to be rehung . Lynn Quote Link to comment Share on other sites More sharing options...
Lynn EA USTCP in Louisiana Posted February 27, 2013 Report Share Posted February 27, 2013 ATX TV this morning says LA has 3000 outstanding efiles, awaiting processing and ack's and they are working on them. LA did not even start to process efiled returns until 2/15. Lynn Quote Link to comment Share on other sites More sharing options...
Cathy Posted February 27, 2013 Author Report Share Posted February 27, 2013 Thanks, Lynn! Before I read your last post, was able to get through to the LA E-File help desk again, and they told me about the backlog they are trying to straighten out. I had exhausted all options and just needed confirmation from a live person that my files weren't the only ones that were hanging in limbo. Funny how that makes us feel better...misery loves company, possibly....nah, I hate for anyone to have to worry about limbo files! Seeing written confirmation (your post above) of the situation affords me the courage I need right now. Thanks again and take care, Cathy Quote Link to comment Share on other sites More sharing options...
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