jshtax Posted November 26, 2013 Report Share Posted November 26, 2013 I got following issue with trying to download 2013 software <Error> <Code>BlobNotFound</Code> <Message> The specified blob does not exist. RequestId:a73b35c7-5da1-426d-8b9a-b4c4b246c20b Time:2013-11-26T15:08:29.1190072Z </Message> </Error> Quote Link to comment Share on other sites More sharing options...
jshtax Posted November 26, 2013 Author Report Share Posted November 26, 2013 Payroll appears to download but not the tax Quote Link to comment Share on other sites More sharing options...
Guest Taxed Posted November 26, 2013 Report Share Posted November 26, 2013 Could it be a heavy traffic issue at the download site? I thought ATX was releasing it on 11/26? Quote Link to comment Share on other sites More sharing options...
jshtax Posted November 26, 2013 Author Report Share Posted November 26, 2013 I dont think this is a traffic issue error code especially since you have to back your way into the download screen. It may just not be active. Quote Link to comment Share on other sites More sharing options...
Guest Taxed Posted November 26, 2013 Report Share Posted November 26, 2013 Shipping starts Nov. 26 so you can install ATX 2013 and set up your users and preferences as early as possible. Watch for your package to arrive by mail, or download the program from the MyATX Solution Center (available soon after shipping begins). I guess shipping has yet to begin. May be by evening it will be active?? Quote Link to comment Share on other sites More sharing options...
Lloyd Hudson Posted November 26, 2013 Report Share Posted November 26, 2013 My Solutions center/download program only has 2012. as of this moment 0900 mst No worries for us, IT has not got new equipment configured yet.. Quote Link to comment Share on other sites More sharing options...
grmy2h Posted November 26, 2013 Report Share Posted November 26, 2013 My Solutions center/download program only has 2012. as of this moment 0900 mst No worries for us, IT has not got new equipment configured yet.. You had to go into 2013 updates screens and there was a link to download the 2013 program. It has now dissapeared and only the payroll download remains. Quote Link to comment Share on other sites More sharing options...
Lloyd Hudson Posted November 26, 2013 Report Share Posted November 26, 2013 I thought maybe I was special and they were holding out on my screen. We still do not have network up and running so moot point anyhow Quote Link to comment Share on other sites More sharing options...
easytax Posted November 27, 2013 Report Share Posted November 27, 2013 Shipping starts Nov. 26 so you can install ATX 2013 and set up your users and preferences as early as possible. Watch for your package to arrive by mail, or download the program from the MyATX Solution Center (available soon after shipping begins). I guess shipping has yet to begin. May be by evening it will be active??Just downloaded the ATX 2013 program and installed it (around 2000 hr. 11/26/2013). Did my rollovers after setting preferences, etc.Everything seems to be working well.Although there are not a "lot" of forms as many have not been released by the feds yet. Quote Link to comment Share on other sites More sharing options...
jshtax Posted November 27, 2013 Author Report Share Posted November 27, 2013 I ran a test and it was worthless, return had 94 forms of which 5 were available so I was unable to really test speed. Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted November 27, 2013 Report Share Posted November 27, 2013 In fairness, there is no way to test any return with 94 forms, with ANY software, this early. Why even try? 1 Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted November 27, 2013 Report Share Posted November 27, 2013 In fairness, there is no way to test any return with 94 forms, with ANY software, this early. Why even try? So they can bash the software. Quote Link to comment Share on other sites More sharing options...
jshtax Posted November 27, 2013 Author Report Share Posted November 27, 2013 ATX 12 never had a problem doing a return with only a W2 and sch A so I would hope those would work well in 13. The problem with 12 was the more complex a return became the slower the software ran. The only real test with 13 will take place when almost all forms are available. The problem here is that it might be too late to make a move if 13 does not live up to expectations. Quote Link to comment Share on other sites More sharing options...
Guest Taxed Posted November 27, 2013 Report Share Posted November 27, 2013 Did any of you install it on a Network? How did that go? It is too early to test speed because the forms are not updated yet. Quote Link to comment Share on other sites More sharing options...
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