DMITTY98 Posted February 8, 2015 Report Share Posted February 8, 2015 I am trying to open returns and I keep getting this error message: Missing form/incorrect version 1099 worksheet Version required 54/ update version 54. I click to update update now but nothing happens. I can't open any return. Has anyone encountered this? Quote Link to comment Share on other sites More sharing options...
Yardley CPA Posted February 8, 2015 Report Share Posted February 8, 2015 Did you try rebooting your computer and attempting to update afterwards? Quote Link to comment Share on other sites More sharing options...
DMITTY98 Posted February 8, 2015 Author Report Share Posted February 8, 2015 Yes, I do find it interesting that the required version is the same as the installed version. I can't open any returns right now. Very frustrating Quote Link to comment Share on other sites More sharing options...
jklcpa Posted February 8, 2015 Report Share Posted February 8, 2015 Have you checked the ATX knowledgebase? There were issues like this in prior years also. Quote Link to comment Share on other sites More sharing options...
Lee B Posted February 8, 2015 Report Share Posted February 8, 2015 You might try to use the "Redownload Forms function under Return Manager/Support/Client Service Utilities. You have select one or more clients before the option will appear. The fix in back in 2012 was to delete or rename the folder(s) that contained the Forms, which then gave you the ability to download new forms. I have noticed from posts on the ATX Board that support has had to do this several times recently to fix this problem. Quote Link to comment Share on other sites More sharing options...
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