Naperville Tax Posted May 20, 2021 Report Share Posted May 20, 2021 We are having a very hard time opening and saving the return in the last few day off the season every year. We do have 10 users and large volume of database. Anyone have a similar issues and any solutions Quote Link to comment Share on other sites More sharing options...
Lee B Posted May 20, 2021 Report Share Posted May 20, 2021 First you have to understand that ATX is a real resource hog. Before you buy a new expensive server, I would evaluate everything that you have running on your server to see what can be optimized to reduce the slow down. Second, you may be running one of the security suites that are also big resource hogs. Third, can you offload some of the less accessed files from your main hard drive. Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted May 20, 2021 Report Share Posted May 20, 2021 We have 5 or 6 users and I noticed some slowing down too. Of course you're never sure if it's heavy network traffic or the ATX database bogging down. And our phones use the network as well. Our ATX database is on a computer that no one uses so only the necessary background programs are running on that computer. I suspect our slowdown was due to multiple users creating efiles at the same time. That really seems to bog down ATX. And we have Large Address Aware installed on our server computer. Quote Link to comment Share on other sites More sharing options...
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