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Workaround found for 1065/1120S basis worksheets not printing


Abby Normal

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This has been an ATX bug for at least 5 years, but in years past, reprinting the return after closing/reopening always fixed it. This year, that no longer worked for me. So I opened a case and Brent from support called me back two days later.

He was able to see the bug by remoting into my computer. This was great because in years past, I was never able to show the bug to support. And what we discovered was that if you print preview before printing, these worksheets will print. And, you don't need to preview each packet. Just previewing any packet will fix all of the packets.

But more importantly, he now has a good example of the bug to show the programmers, so they'll have a chance to diagnose this.

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