Marie Posted July 29, 2022 Report Share Posted July 29, 2022 Client's return got rejected saying he needed an IP PIN. Says he never received anything from IRS. Does he need to call and have them resend it, can I paper file, will it go thru then? Calling could take hours, if he can get thru. I've not had any luck getting anyone to answer a phone Quote Link to comment Share on other sites More sharing options...
Lee B Posted July 29, 2022 Report Share Posted July 29, 2022 "The IP PIN should be entered onto the electronic tax return when prompted by the software product or onto a paper return next to the signature line." You will not be able to file a paper return without the IP Pin. 51 minutes ago, Marie said: . . . Says he never received anything from IRS. Does he need to call and have them resend it, can I paper file, will it go thru then? Does this mean your client applied for an IP Pin? 1 Quote Link to comment Share on other sites More sharing options...
Lion EA Posted July 29, 2022 Report Share Posted July 29, 2022 I've heard he can find it online, but I have no experience with that. Worth researching if it can avoid phoning. https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin 1 Quote Link to comment Share on other sites More sharing options...
Marie Posted July 29, 2022 Author Report Share Posted July 29, 2022 HE DID NOT APPLY FOR A PIN. WE DON'T KNOW WHY IRS ASSIGNED A PIN. I CHECKED THE ONLINE LINK, BUT IT GOES TO THE ID SIGN IN THING, AND HE HASN'T ESTABLISHED AN ACCOUNT Quote Link to comment Share on other sites More sharing options...
Lion EA Posted July 29, 2022 Report Share Posted July 29, 2022 Then have him establish an account or call or pay you to call or paper file so he can wait while the IRS verifies his identity. 1 Quote Link to comment Share on other sites More sharing options...
Lee B Posted July 29, 2022 Report Share Posted July 29, 2022 Might be a sign of identity theft? 4 Quote Link to comment Share on other sites More sharing options...
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