taxit Posted January 26, 2009 Report Share Posted January 26, 2009 Is anyone else having an issue with printer speed? I tried to print my 1st 1040 return today ,1040-a-c-se-4562-PA40-c, and it took 8 min before it even started to print. Once it started it printed very fast. In 2007 ATX the same return started in about 15 seconds. Thanks for any info. Quote Link to comment Share on other sites More sharing options...
rfassett Posted January 26, 2009 Report Share Posted January 26, 2009 Friday's ATX-TV or the "good morning America" version had a piece on this. They indicated the problem is being sporatic and they are asking anyone with the problem to contact them and explain the system set up, the printer, the forms, etc so they can isolate the problem and do a fix. Quote Link to comment Share on other sites More sharing options...
taxit Posted January 27, 2009 Author Report Share Posted January 27, 2009 Thanks for the info. Quote Link to comment Share on other sites More sharing options...
taxit Posted January 28, 2009 Author Report Share Posted January 28, 2009 Friday's ATX-TV or the "good morning America" version had a piece on this. They indicated the problem is being sporatic and they are asking anyone with the problem to contact them and explain the system set up, the printer, the forms, etc so they can isolate the problem and do a fix. I sent tech support an email with the information you mentioned right after I read your post. I haven't heard anything yet. It still takes about 8 min before the printer starts to print. After it starts it prints very fast. Someone from the CCH/ATX community said they tried the print driver from a hp1200 and it improved the print start speed. I'm going to give it a try. Quote Link to comment Share on other sites More sharing options...
Eli Posted January 28, 2009 Report Share Posted January 28, 2009 Is anyone else having an issue with printer speed? I tried to print my 1st 1040 return today ,1040-a-c-se-4562-PA40-c, and it took 8 min before it even started to print. Once it started it printed very fast. In 2007 ATX the same return started in about 15 seconds. Thanks for any info. I'm using an HP 4100 and have not had any print issues so far. It seems to start printing right away. Not sure which driver I have though. Eli Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted January 28, 2009 Report Share Posted January 28, 2009 You might also try using a driver for a model closer to yours, like the 4100. Quote Link to comment Share on other sites More sharing options...
Janitor Bob Posted January 28, 2009 Report Share Posted January 28, 2009 Is anyone else having an issue with printer speed? I tried to print my 1st 1040 return today ,1040-a-c-se-4562-PA40-c, and it took 8 min before it even started to print. Once it started it printed very fast. In 2007 ATX the same return started in about 15 seconds. Thanks for any info. Check your printer settings...mine (Lexmark E250dn) has an option to either "Spool entire print job before printing" or "Begin printing immediately"....If yours has a similar setting, try changing it and see if that helps. Quote Link to comment Share on other sites More sharing options...
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