TAXMAN Posted January 27, 2009 Report Share Posted January 27, 2009 What would cause a workstation to completely lock up itself and the master computer after the workstation rolls over a return? Anybody got any guesses? thanks Quote Link to comment Share on other sites More sharing options...
TAXBILLY Posted January 27, 2009 Report Share Posted January 27, 2009 I don't know but I avoid the problem by rolling over only on the server. taxbilly Quote Link to comment Share on other sites More sharing options...
DevM Posted January 27, 2009 Report Share Posted January 27, 2009 I don't know the answer to taht, but I always rollover from workstation and never had a problem. Devm Quote Link to comment Share on other sites More sharing options...
Virtual Managed Solutions Posted January 28, 2009 Report Share Posted January 28, 2009 @TAXMAN - It's just one of those "things" that you find ATX cannot handle. Just like batch printing 100's of returns/W2's. Same thing will happen, locks up, freezes up, other documented events are losing all data from each return/W2. There are other "things" you'll find along the way, but then again, you'll always find a work around. Quote Link to comment Share on other sites More sharing options...
Maribeth Posted January 28, 2009 Report Share Posted January 28, 2009 @TAXMAN - It's just one of those "things" that you find ATX cannot handle. Just like batch printing 100's of returns/W2's. Same thing will happen, locks up, freezes up, other documented events are losing all data from each return/W2. There are other "things" you'll find along the way, but then again, you'll always find a work around. One of those things is I cannot update from a workstation. I have to update from the server. However, out of our 3 workstations, we can all rollover returns without a problem. Go figure . . . . . Maribeth Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted January 28, 2009 Report Share Posted January 28, 2009 Well, I just figure, since tax software is extremely complex, plus having to be rewritten every year, it's amazing that we get such a great program, with the most forms included of any software, at a price on the very low side of the market. So if I have to accept a few inconveniences, that one is a very small price to pay. I just make it a point to update first thing in the morning, plus at lunch time, and again in the evening. Later in the season, I'll do it just once a day, but now I find it's best to get current often, as so many new or improved forms are coming almost hourly. Quote Link to comment Share on other sites More sharing options...
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