MDCPA Posted March 12, 2009 Report Share Posted March 12, 2009 Anyone having a problem with the state return not printing in the "filing" copy even though it clearly shows up on the "print tax return" screen? Any suggestions? Quote Link to comment Share on other sites More sharing options...
michaelmars Posted March 12, 2009 Report Share Posted March 12, 2009 old issue discussed here back in january and an issue atx denies having. i have had it for the past 3 years intermittenly Quote Link to comment Share on other sites More sharing options...
Margaret CPA in OH Posted March 12, 2009 Report Share Posted March 12, 2009 You are not alone nor or you imagining things. As michaelmars said, it has been discussed, run through CS, etc. and ATX says, not happening. The best piece of advice I got is to change your preferences for printing under Print Manager to NOT Automatically close Print Manager after printing (uncheck the box). It's a tiny nuisance to have to close the print manager when, on those rare occasions, everything works but it's much better than having to go through all the steps again. And it does seem to print just fine when only that selection is made. Good luck! Quote Link to comment Share on other sites More sharing options...
MDCPA Posted March 12, 2009 Author Report Share Posted March 12, 2009 Thanks for your help Quote Link to comment Share on other sites More sharing options...
michaelmars Posted March 12, 2009 Report Share Posted March 12, 2009 i pdf all returns for storage and sometimes it doesn't even show up in the pdf. Quote Link to comment Share on other sites More sharing options...
Margaret CPA in OH Posted March 13, 2009 Report Share Posted March 13, 2009 I send pdf's to clients for review for efiling (and for storage, too) and most of the time I have to add the state forms. That's why leaving the print manager open is so helpful. I've learned pretty quickly to page through each pdf to make sure all the forms are there. More often than not, I have to add. It's so strange that I cannot pinpoint this occurrance 100% of the time or figure out the exact cause. Almost driving me batty but I have to live with it for now. Quote Link to comment Share on other sites More sharing options...
MDCPA Posted March 13, 2009 Author Report Share Posted March 13, 2009 Thanks Margaret - unchecking the box worked, maybe one of these days I will get to be "somewhat paperless". Quote Link to comment Share on other sites More sharing options...
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