MAMalody Posted August 22, 2009 Report Share Posted August 22, 2009 I had an interesting experience this morning. I read the ATX Customer Support update that indicated the 2009 tax organizer was available. I checked, it wasn't. Sent ATX a message at 9:37AM about it not being available and received a respoonse that I was redeiving an automated response. Two hours later, ATX corrected their e-mail and told us that they were wrong and it was the 2008 organizer that was available. Interesting. Quote Link to comment Share on other sites More sharing options...
Wayne Brasch Posted August 22, 2009 Report Share Posted August 22, 2009 I had an interesting experience this morning. I read the ATX Customer Support update that indicated the 2009 tax organizer was available. I checked, it wasn't. Sent ATX a message at 9:37AM about it not being available and received a respoonse that I was redeiving an automated response. Two hours later, ATX corrected their e-mail and told us that they were wrong and it was the 2008 organizer that was available. Interesting. They also said that the 2009 Tax Organizer would be included in an upcoming update as well as on the archive disk to be received later this year. Wayne Brasch Quote Link to comment Share on other sites More sharing options...
kcjenkins Posted August 22, 2009 Report Share Posted August 22, 2009 I saw that too. I had thought it was out unusually early. We have not even passed the extension deadline yet. Quote Link to comment Share on other sites More sharing options...
mcb39 Posted August 22, 2009 Report Share Posted August 22, 2009 I didn't check it because I am on vacation. However, I was impressed when they delivered the correction so promptly. Quote Link to comment Share on other sites More sharing options...
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