Crank Posted January 25, 2012 Report Share Posted January 25, 2012 Im having an issue with most Pa. State returns in TRX Pro. For the Pennsylvania state returns the program is generating form Pa-8453 and not the appropriate form Pa-8879. Only my personal return so fas has generated the Pa-8879. Tech support has no idea and suggests I print the Pa-8879 from form filler but that still leaves the client letter stating that Pa-8453 is being filed for the state return. If I did something different on my personal return to get the Pa-8879 I have no idea what I did. Has anybody run into this issue or knows why it is happening on my returns? Thanks 1 Quote Link to comment Share on other sites More sharing options...
Crank Posted January 25, 2012 Author Report Share Posted January 25, 2012 Jeremy at TRX was very helpfull in finding the solution to this problem. In order for the Pa-8879 to generate there must be a check in the box "Opt out of 1040 MeF (Federal and State) for this return" located at the top of the "EF" form. Quote Link to comment Share on other sites More sharing options...
ed_accountant Posted January 25, 2012 Report Share Posted January 25, 2012 I had a similiar efile error in the CA program and your solution solved it. In order to generate the CA-8879 there must be a check in the box "Opt out of 1040 MeF (Federal and State) for this return" located at the top of the "EF" form. Thanks for sharing this information Quote Link to comment Share on other sites More sharing options...
Crank Posted January 25, 2012 Author Report Share Posted January 25, 2012 Your welcome. It helped me with many returns but I'm confused why my personal return generated the PA-8879 without having the box checked. Also checking that box was not necessary in last years program (TRX Pro 2010). Is it a bug? Quote Link to comment Share on other sites More sharing options...
artp Posted January 25, 2012 Report Share Posted January 25, 2012 I have had the same issue with IL. For some reason TRX is having a problem with Mef so for now the fix is to opt out...really slows done the ack time. Art Quote Link to comment Share on other sites More sharing options...
Terry D EA Posted January 28, 2012 Report Share Posted January 28, 2012 I experienced the same problem with a CA return last evening. Support had me opt out of the MEF but blamed it on CA. There has been a few things with this program this year that are really beginning to bug me. Anyone else experiencing anything? I know support this year isn't very helpful and I think they must have hired some new folks. I asked last evening how to change the print order of the forms as I knew I did this last year and forgot how I did it.. A second level tech said you can't. Well.... you can. Under the advanced tab by the printer ICON is where you organize the print sets. Quote Link to comment Share on other sites More sharing options...
Crank Posted January 28, 2012 Author Report Share Posted January 28, 2012 Not to be rude but the support team this year seems to have acquired some new people who dont seem to be fully up to speed on the TRX program. Jeremy helped with this issue and I remember him being quite knowlegeable last year. I havent found any other issues with this years program but then again the season hasnt hit full stride yet. (crossing fingers) Quote Link to comment Share on other sites More sharing options...
Mike D Posted January 28, 2012 Report Share Posted January 28, 2012 I personally to date have not encountered any issues. That being said, I took the liberty to contact Ryan Toone from Red Gear who was good enough to assist us last year. As some of you may recall he fixed and/or explained pretty much every issue? I will let you know when I hear from him or you will simple see his posts on this board. Good luck to all. Mike Dubin CPA Quote Link to comment Share on other sites More sharing options...
Mike D Posted January 31, 2012 Report Share Posted January 31, 2012 Ryan emailed me today indicating that he would be visiting the board some time later today to attempt to resolve any open issues. Therefore, I would suggest to all to post any and all outstanding issues that you may be having using your professional jugdement to focus on the salient ones. Hopefully this will resolve most of our current issues? Mike Dubin CPA Quote Link to comment Share on other sites More sharing options...
Terry D EA Posted January 31, 2012 Report Share Posted January 31, 2012 Just a thought. The print problem I was having has been solved. I started this year using a new computer and didn't realize that Acrobat Reader wasn't installed on the machine. Now, I don't understand why the Federal forms printed fine but not the State, but since I have downloaded Acrobat Reader, all is well. Quote Link to comment Share on other sites More sharing options...
RGFan Posted February 1, 2012 Report Share Posted February 1, 2012 Good evening everyone. Happy to hear there has been some progress on the printing, and also the check boxes that appear to generate the forms you are seeking for the respectivef states. Let me know if there is something outstanding on this issue and I will get it to the right folks here. I am sorry that TRX support hasn't met expectations, and I hope I can make up for that, as i don't want to see issues since it is ultimately our software you are using. Thanks, Ryan Quote Link to comment Share on other sites More sharing options...
Kea Posted October 3, 2012 Report Share Posted October 3, 2012 I tried marking that checkbox, but I'm still just getting the 8453. I looked back at last year, and I used the 8453 at that time. I didn't send anything to PA and my client never mentioned getting any letters. I'm not sure why the checkbox isn't working for me. Could it have anything to do with the federal already being filed? If I use the 8453, do I have to send it in? (I guess I can research that part more tomorrow, but I'm being lazy) Also, not sure about attaching 1099s since client moved in Jan 2011 so everything had to be split based on date received (INT & DIV). I didn't prorate the 1099Rs since PA doesn't tax them. Thanks Quote Link to comment Share on other sites More sharing options...
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