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Here s the webinar for doing a tax return in TRX Pro. https://www.youtube.com/watch?v=wFDZ_mVI6wM We will be recording each of these and I will be posting these as they are completed. Please check our TRX Members WebSIte for the live times of these Webinars if that is what you prefer. Doug

It just really gets me that I fork over such a pile of money to them early - and they have basic software problems. a shell problem doesn't have anything to do with the IRS. Honestly - next year i'm looking at changing software.

There is some thought out there that the payer manager is the issue. Someone tested a return without rolling over the payer manager information and said the software responded perfectly. Then they rolled over the payer manager (8500 payers) and the software took a dump in speed. If this indeed is the issue with the speed, then they may be able to fix it. They better not kill the payer manager feature. I save a ton of time not plugging away at all the names on W2's and 1099's. That is one of the absolute deal breakers for me if that feature goes away. Tom Hollister, CA

I have installed this on another computer, also with Windows 7. Net results are the same as before. Now after deleting and reinstalling the program about 4 times on my server I can open the program and go through the various functions until I try to rollover. I have gone in thru ATX 2011 and opened and closed several returns as noted in other comments on this forum. However, I still cannot rollover any return - it now gives me a note that "SFS program has stopped working" and then it closes down when you hit okay. I am on version 12.1.1226.1 I believe it is which is apparently the latest version out as of today and so far still unable to actually rollover or open a return. Are there any other possible options anyone has found in order to actually rollover or open a return.