Results of Professor’s Bold No Email Policy Enforcement Will Give You Something to Think About
Spring-Serenity Duvall, an assistant professor at Salem College, was tired of spending hours and hours sifting through student emails that could be answered by what she had already covered in class, had been asked in class, or had simply already been written into the syllabus.
So Duvall came up with a bold policy, one that she was a little nervous to enforce: No emails unless you are scheduling an in-person appointment.
Duvall told the InsideHigherEd she experienced “unqualified success.” Students came to class better prepared and were turning in papers that were much higher quality. Her email inbox was less full, and her office hours and one-on-one time spent talking and bonding with students was the highest it had ever been in her academic career.
She was, however, “afraid that maybe they were keeping their thoughts to themselves, and they would slam me on the evaluations on how much they hated the policy.”
But not the case at all. On the contrary, students rated her availability as “excellent” and overall evaluations were higher than ever before, with many students citing that they felt Duvall genuinely cared for their education.
Email is very convenient and fast, but for many situations, there really is nothing like talking things out face-to-face.