TaxCPANY Posted February 5, 2013 Report Share Posted February 5, 2013 ATX demands bank Routing & Account Numbers for a paper check refund return; will not create federal e-file. Simplest possible return -- 1 W-2, single adult. Of course, have not been able to get past phone queue nor even access ATX Communities (another tech issue). Anyone here have an idea? Quote Link to comment Share on other sites More sharing options...
Tax Prep by Deb Posted February 5, 2013 Report Share Posted February 5, 2013 This has been posted several times. I haven't done it yet (I just recreated the return) but I will if it happens again. To fix the fields for paper check printing: Select Print to open the Print Manager dialog, then close the Print Manager dialog. You do not have to print anything. That should fix the issue. We have a fix for this issue in the next update. Thank you, ATXMichelle Quote Link to comment Share on other sites More sharing options...
North Idaho Rich Posted February 5, 2013 Report Share Posted February 5, 2013 This was over in the general chat area... From Michelle at ATX: Good afternoon, To fix the fields for paper check printing: Select Print to open the Print Manager dialog, then close the Print Manager dialog. You do not have to print anything. That should fix the issue. We have a fix for this issue in the next update. Thank you, ATXMichelle Quote Link to comment Share on other sites More sharing options...
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