FedupCPA Posted April 8, 2013 Report Share Posted April 8, 2013 April 8th and the input screens are extremely slow today. Enter W2 info and then hit Int or Div or another input screen and it just sits there, about a 30 second wait before it jumps to the selected screen. Told me that a created efile had been rejected before I even sent it off. Decided to reboot software and got splash screen and then a completely white screen with the blue scrolly circle for over 5 minutes before attempted second reboot of software, where it did the same thing. Rebooted computer....stared at splash screen for 8 minutes before I went to white screen...another 3 minutes and then finally got into the actual program. Really? On April 8th? I am so frustrated I could cry. Anyone else having issues today? Anyone else in on a class action after we recover and find a new vendor for next year? Lynn Quote Link to comment Share on other sites More sharing options...
grandmabee Posted April 8, 2013 Report Share Posted April 8, 2013 I think its getting slower with the more returns we have in the program. this year is way worse for that than last year Quote Link to comment Share on other sites More sharing options...
FedupCPA Posted April 8, 2013 Author Report Share Posted April 8, 2013 And now, all of a sudden, in order to efile, if I have a Form 8283, I must enter an actual date that my client purchased the donated items....I have been typing in Various for years and even this tax season up until today!! WTH?!! Quote Link to comment Share on other sites More sharing options...
joanmcq Posted April 8, 2013 Report Share Posted April 8, 2013 That happened a few years ago too. I had to make up dates. They finally fixed it, but I think it was the next year. Quote Link to comment Share on other sites More sharing options...
Kea Posted April 8, 2013 Report Share Posted April 8, 2013 TaxWise doesn't allow for "Various," but has a comment that says if each item is under some limit ($250 or $500 or ??) to leave the date field blank. They claim IRS doesn't all "Various" for this field. Odd, since I've used it every year before. Not sure if ATX moved that "feature" over from TaxWise or not. Quote Link to comment Share on other sites More sharing options...
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