rfassett Posted June 11, 2013 Report Share Posted June 11, 2013 why ATX management took a program so functional and basically loved (or at least liked by all users) and turned into the 2012 abomination. I am having more issues with the software now than I had during tax season. In the past two days I have prepared three returns and all three crashed the program during the print. The first was a corp and the second and third basically nothing 1040's. Tomorrow my new system gets installed and within 24 hours my new software. It is not going to happen soon enough. This last return crashed the program four times before I could get a good print. I never ever would have believed that I would be excited to leave ATX. Quote Link to comment Share on other sites More sharing options...
Lynn EA USTCP in Louisiana Posted June 11, 2013 Report Share Posted June 11, 2013 What program are you transitioning to? Quote Link to comment Share on other sites More sharing options...
Bart Posted June 11, 2013 Report Share Posted June 11, 2013 why ATX management took a program so functional and basically loved (or at least liked by all users) and turned into the 2012 abomination. I am having more issues with the software now than I had during tax season. In the past two days I have prepared three returns and all three crashed the program during the print. The first was a corp and the second and third basically nothing 1040's. Tomorrow my new system gets installed and within 24 hours my new software. It is not going to happen soon enough. This last return crashed the program four times before I could get a good print. I never ever would have believed that I would be excited to leave ATX. Are you on 12.17? Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted June 11, 2013 Report Share Posted June 11, 2013 why ATX management took a program so functional and basically loved (or at least liked by all users) and turned into the 2012 abomination. I am having more issues with the software now than I had during tax season. In the past two days I have prepared three returns and all three crashed the program during the print. The first was a corp and the second and third basically nothing 1040's. Tomorrow my new system gets installed and within 24 hours my new software. It is not going to happen soon enough. This last return crashed the program four times before I could get a good print. I never ever would have believed that I would be excited to leave ATX. Update to 12.17 immediately!! This will fix your printing issue. I just spent an hour on the phone with Kerri at ATX. Trust me on this one. Quote Link to comment Share on other sites More sharing options...
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