WITAXLADY Posted June 3, 2014 Report Share Posted June 3, 2014 so this is the email I sent to my IT guy and his response... - I continue to get the Retry server error "so ATX says I still need a better server - would solve my problems!! and I do need another computer - replace the front one... so I would put the server as a desktop and get a new server. Oh wait - they say it won't help the error but it might make my program run faster? anyway the specs are i7 for a server, only need i5 for a new workstation! windows 7 is fine 64 bit 16? gig" "They seriously want you to throw more money at hardware? That server has a quad-core server processor in it. We upgraded the memory like they asked. It has Windows 7 on it. I seriously doubt the pc change will make a difference (my opinion). I don't know enough about how their program works (memory intensive? hard drive intensive? process on the client or the server? etc.) but if it isn't running well on that machine, then the issue isn't the processor or the memory. I would like to talk to a preparer's office that actually has it working the way it should and find out what they are running and what they had to do to make it work correctly. Is there such a place? Let me know..." Please could anyone help me out? Thank you! Quote Link to comment Share on other sites More sharing options...
Catherine Posted June 4, 2014 Report Share Posted June 4, 2014 Sounds like you need Jack on this one... Quote Link to comment Share on other sites More sharing options...
WITAXLADY Posted June 5, 2014 Author Report Share Posted June 5, 2014 Jack has seen my system first hand and pronounced it fine... - I believe that is correct - Jack? However, with just 1 on site visit and remote , he couldn't figure the error out either... Now they want to rebuild the data base - again... Quote Link to comment Share on other sites More sharing options...
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