Catherine Posted May 27, 2015 Report Share Posted May 27, 2015 Does anyone have a WORKING phone (or fax!) number for IRS ACS Support in Fresno? I have 800-829-7650 and have called several times, trying various "options" -- all end with a recording basically saying we ain't talking to no one today. I have a client paying an ex-wife's IRS debt by installment agreement - for well OVER a year - who just got a "you haven't paid so we're going to take action" letter (LT16). We have the installment agreement and a bank history of payments made and I would really love to rub someone's nose in this. I'll do it by mail if I must but would far rather fax or call. TIA. Quote Link to comment Share on other sites More sharing options...
Max W Posted May 27, 2015 Report Share Posted May 27, 2015 The number you are calling is the ACS general number for W-2 returns. For Sched C's use -3903. You will be routed to any one of about 15 different offices. You do not have to speak to Fresno as everything is in the system.The best time to call is at 8AM when the lines open up; or after 5PM when there is less traffic. Mon and Fri are the worst days.I have been getting through recently in about a half hour. 2 Quote Link to comment Share on other sites More sharing options...
Catherine Posted May 27, 2015 Author Report Share Posted May 27, 2015 Thank you, Max W. Quote Link to comment Share on other sites More sharing options...
joanmcq Posted May 28, 2015 Report Share Posted May 28, 2015 I couldn't get through on any lines yesterday, even at my super secret after 5 pm PST call time. The absolute worst day to call is after a holiday weekend! 2 Quote Link to comment Share on other sites More sharing options...
Catherine Posted May 28, 2015 Author Report Share Posted May 28, 2015 I couldn't get through on any lines yesterday, even at my super secret after 5 pm PST call time. The absolute worst day to call is after a holiday weekend!Very true! Quote Link to comment Share on other sites More sharing options...
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