schirallicpa Posted September 28, 2016 Report Share Posted September 28, 2016 I am not sure entirely why we put a password on a return, but now we can't remember it. Help. Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted September 28, 2016 Report Share Posted September 28, 2016 In ATX? Yikes. I've never done that. I'd guess that ATX has a password removal tool. Call support. Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted September 28, 2016 Report Share Posted September 28, 2016 In the User Guide it says the Admin can edit or remove a return password: 1. In the Return Manager, select the return whose password you need to reset. 2. Click the Options menu and expand the Administration fly- out menu; then, select Edit Password for Selected Return. 3. To set a new password, enter the new password in the Enter a new password field. 4. Repeat the password in the Re-enter new password field. 5. Click Save. To remove a password from a return: 1. Follow steps 1 and 2 for editing a password, above. 2. Leave the Enter a new password and Re-enter a new password fields blank. 3. Click Save. 3 Quote Link to comment Share on other sites More sharing options...
schirallicpa Posted September 29, 2016 Author Report Share Posted September 29, 2016 thank you so much! and no more passwords.......... 1 Quote Link to comment Share on other sites More sharing options...
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