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why is FSA dependent care benefits not shown in box 10 of w2


tax1111

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Client provided me with dependent care account statement showing contribution of $500 during 2021 and 500$ of child care expenses spent with it during 2021. But her w2 does not have box 10 filled with $500.
Why is that? Should I ignore the w2 issue and manually input $500 onto 2441 form? Thanks.

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