TerryA Posted January 31 Report Share Posted January 31 I am creating a new contact, but Verifyle is changing the name of the contact to something other than what I am entering. I checked to see if the email address was a duplicate, but it isn't. The name it changes to is the name of a contact (different email address) but now the contact is in lower case and it's not the one I want there. Example: I create a contact Joe Smith, email [email protected]. I have a contact Susan James, email [email protected]. As soon as I create the Joe Smith contact it shows as susan james email: [email protected] Any way that I can change the name or figure out why this is happening? Quote Link to comment Share on other sites More sharing options...
Margaret CPA in OH Posted January 31 Report Share Posted January 31 Sorry I don't know the answer but I think their support is very good and responsive. At one time I even had a phone contact but have now lost it. I had a few bugs in initial set up and they really came through for me. But changing contacts? Weird! Quote Link to comment Share on other sites More sharing options...
Lee B Posted January 31 Report Share Posted January 31 I have run into that problem when I have user names saved. So I had to delete some names to avoid this problem. 2 Quote Link to comment Share on other sites More sharing options...
Catherine Posted January 31 Report Share Posted January 31 I'd contact Verifyle support on this one, for sure. 2 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.