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Need Help with Mailing - I am about to go postal!


BulldogTom

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Warning - half venting - half asking for a solution.

My client in CA got a notice of balance due.  After looking at the notice (which was sent to me a month after they got the letter), I realized that the LLC payment was not applied to the LLC (SMLLC disregarded).   The payment was made electronically with the timely filed return and we have proof of the payment came out of the client's checking account.   I suspect the payment went to the taxpayer's account and not the LLC account.  So I get a POA for CA for the individual and write a letter to the FTB with all the details.

Sent the letter Priority Mail.   10 days later, tracking shows it is still not delivered.   Go to the post office and they say it looks like it is lost in Sacramento.

Sent the letter a second time.   Surely they won't lose the letter again.   10 days letter the tracking shows it is still not delivered.   Somewhere in Sacramento.   Go to the post office and they take it to the manager who is about as useless as tits on a boar!   "Nothing we can do - I can't contact anyone in Sacramento to find out where the package is".

So I go onto the FTB website and get the address for express delivery.   FedEx says they can't deliver to that address!

I am at a loss.   It seems like sending the letter again via the postal service is the definition of insanity, doing the same thing over and over expecting a different result.   

Does anyone have a physical address for the FTB?

Tom
Longview, TX

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Tom, this happened when you replied to the address in the FTB Notice received by your client?

You could call the Tax Practitioner Hotline or have your client set up a MyFTB account and reply via your client's MyFTB account.

 

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Try that for USPS express. USPS knows how to get it to a zip+4 "location". The problem will be there is no way to get a signature, if that is what you are after too. Priority is fine for a reasonable way to get status, but priority is barely better than stick a stamp and drop in a receptacle for actual delivery. I might even go to a USPS office and have them print the label, so you can be even more sure the address is in their system.

The IRS has funky addresses too, where the address they publish is not in the USPS database (how I print postage and labels directly).

The only other thing I can think of is to see if a phone call or fax to FTB will get some sort of more direct mailing address you can try. Many state employees can get mail to their building if one knows the address, floor, room, or whatever gets it out of the receiving room.

Patience is tough. If the proper amount has been paid, then I would mail it several ways, and await (without worry) their next response) if any ever comes). Recently, the IRS posted a 941 to a prior (and properly reported) quarter. This resulted in a bill for underpayment for the now coupled up quarter, and a refund for the quarter the form was actually for. I called, got someone who could actually see what happened, and did "something" on their end, and asked me to send amended returns. I eventually paid a tiny amount of something (interest/penalty/stop bothering me fee) and can confirm the amounts were properly applied. I could have contested the fee, but it was not worth the time. I have copies of the original, so I am certain I did not make the human mistake, but things happen since they still accept paper files and use likely antique scan and human review to process. Maybe there was fuzz on the paper of scanner and the tick for the Q was read wrong. --- Same type of stuff every year with WC insurance. I pay a flat fee (as I do not reach their min fee), then pay again for true up for the "other" costs, then I get a refund back as it is sort of a mutual fund type deal (those in CA know what company I mean). Annoying to the perfectionists and helped me get to a "some goes out, some comes back" way of balancing WC figures.

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