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Possible virus trouble


elfling

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Anyone run into the following? ~ "modification of BackDoor .generic.789"

Our anti-virus software has quarantined it and states that it is related to ~ c:\program files\atx2008\atxmlw2.exe

Crashed our one computer multiple times when attempting to print a return. Any input would be appreciated.

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Maybe one of the tech savvy types like KC will know what *.exe files should be in ATX and whether you should have your AV software remove it. Can you print now that it's quarantined? The VMSUS guys respond in 90 minutes and can clean your computer remotely. Good luck.

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that is a valid atx file as best I can tell

File size on my PC is 3,444 KB

It is possible it got infected. What anti-virus software are you using and have you tried any of the others

Personally I prefer AVG which free to non-business users, but we have to pay for it.

seems to have less trouble than many of the others and I have found it catches viruses the others don't . Also seems to use less resources so slows the pc down less

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