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OMG. I have clients that owe thousands, even tens of thousands, and we can't get a phone call... Rich

​Haha, they're boy/girl twins, he's on the left.  It's an easy mistake to make though, since he's got a hippy haircut and wearing his sister's dress in that pic.

Glad to hear it was something simple.

The visit was because the seasonal employer box was not being checked and they had not filed 941's for all four quarters in 2013 when they began payroll. That made my week.

Also from the start screen, you can page down and get all apps listed. First listed by Alpha letter, then scroll right and listed by app company. You can organize from drop down arrow at top by Name, Dated Installed, Most Used and Category. I simply use touch to scroll down, but you can click on the down arrow. See Eric's screen at lower left. To me, this just beats W7 all over.

​8.1 has an option to send you directly to the desktop and bypass the start screen when the computer boots. I see the Start Screen as an alternative to having shortcuts on your desktop, with the added benefit of being able to type a few letters of the name of a file/application on your computer and having it quickly found. Hit enter to open/execute it. I find it a lot faster than Start > All Programs > Scroll through folders > Click folder > Click shortcut but to each their own. This is essentially the same way I used the Start Menu in Windows 7, though, because it also had a search bar built in. Not the same computer I was on yesterday, but here's another screenshot. It's just a full screen start menu. It's got shortcuts for launching applications. Visually, it's different. Functionally it's similar, except for the All Programs area, which I don't care for in Windows 7 OR Windows 8 because it's a mess of everything installed on your computer and cumbersome to find anything... hence my preference for using the quick search features in both operating systems.

I have 7 and my husband 8. I HATE 8. I think 7 is easier to use. Things I do in one step in 7 takes 2 steps in 8. Unless you have a touch screen or spend a lot of time on a tablet that has icons 8 is a pain in the but so if 10 is just a upgrade from 8 KEEP IT