I think Dell support assist is a useful tool, just like any other software that supports our computers. The secret is to erase all the crooks out there in the net, but with that impossibility....
Simply have all programs updated to the latest version, Weather it is adobe flash player, the browser we use, or even our operating system.
It is a sad shame that something as useful as computers and internet IS, that a bunch of sorry #"@)*^> horse's bums ruin it for all.