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Showing content with the highest reputation on 12/13/2020 in all areas
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When I upgraded last season, I assessed a technology charge and explained in my cover letter the upgrades were required by IRS for security purposes. The fee was modest and assessed to every client so covered the expense and I dropped it this year being considerate of several who are affected by the COVID stuff. It worked for me, your mileage may vary, and I am very happy with the upgrades.1 point
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Just bite the professional bullet, and replace all the W7 machines with W10 machines. It is almost 2021, like it or not. You will get very little, or no tech support from ATX for W7, and later versions, may not work properly. It is a cost of doing business. May require an increase in your fees. I bit the bullet last season, increased my fees 10%, and have had no complaints about my fees.1 point