joelcont Posted February 8, 2013 Report Share Posted February 8, 2013 I got my first batch of checks yesterday, but i cant print the checks. I have contacted 3fund and they said is a ATX issue. I am now waiting on the phone for ATX tech support to answer ....2 hours and 50 minutes..and counting ... Quote Link to comment Share on other sites More sharing options...
Gail in Virginia Posted February 8, 2013 Report Share Posted February 8, 2013 I don't do bank products at all, so I may not be of any help. However, I noticed that the check number is 0, and I would not think that was allowed. Also, the last update (12.7) has to do with print issues. Have you downloaded and installed that? If neither of these is the problem, maybe someone else will chime in soon. Quote Link to comment Share on other sites More sharing options...
joelcont Posted February 8, 2013 Author Report Share Posted February 8, 2013 Thank you. But it was not resolved with this update they have me waiting for more than 5 hours it is ridiculous. I have more checks ready to be printed and i CANT PRINT i HATE ATX this year !! Quote Link to comment Share on other sites More sharing options...
ILLMAS Posted February 8, 2013 Report Share Posted February 8, 2013 Thank you. But it was not resolved with this update they have me waiting for more than 5 hours it is ridiculous. I have more checks ready to be printed and i CANT PRINT i HATE ATX this year !! I hope you have unlimited calling and patiences Quote Link to comment Share on other sites More sharing options...
joelcont Posted February 8, 2013 Author Report Share Posted February 8, 2013 I hope you have unlimited calling and patiences haha I have unlimited to cellphones but 1,200 minutes to land line :/ This is crazy !!!!!!!!!!!!!! Worst costumer service i ever experienced !!! Its now over 6 hours . Quote Link to comment Share on other sites More sharing options...
joanmcq Posted February 8, 2013 Report Share Posted February 8, 2013 Did you try changing the check number? Quote Link to comment Share on other sites More sharing options...
joelcont Posted February 8, 2013 Author Report Share Posted February 8, 2013 Did you try changing the check number? Yes no luck,, after 7 hours waiting, i got some one on the phone i hope to fix it soon. Thank you never mind...while writing this post...the frigging call got disconnected. Quote Link to comment Share on other sites More sharing options...
ILLMAS Posted February 8, 2013 Report Share Posted February 8, 2013 Yes no luck,, after 7 hours waiting, i got some one on the phone i hope to fix it soon. Thank you never mind...while writing this post...the frigging call got disconnected. NOOOOOOO!!!!!!!!!!!!!!!!!!!!!! Just don't go postal on them, I bet many people would join. Quote Link to comment Share on other sites More sharing options...
taxguy057 Posted February 9, 2013 Report Share Posted February 9, 2013 I use bank products and you have to enter the range of check numbers in the check log. The program automatically chooses the next check up for printing and counts them thru until last one as you print subsequent checks. Quote Link to comment Share on other sites More sharing options...
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