Marie Posted February 19, 2013 Report Share Posted February 19, 2013 Now I can't open my ATX 2011 program. It's still in my rollover, but when I try to open the actual 2011 program it gives my a window that says it can't find. I'm not computer savy and I'm very frustrated! Quote Link to comment Share on other sites More sharing options...
chadlonetree Posted February 19, 2013 Report Share Posted February 19, 2013 It sounds like your shortcut link (what you double click) has lost the target. If you go into where your ATX program is installed (the folder) and click on it there does it open? Quote Link to comment Share on other sites More sharing options...
Marie Posted February 19, 2013 Author Report Share Posted February 19, 2013 didn't work, what next? Quote Link to comment Share on other sites More sharing options...
Bart Posted February 19, 2013 Report Share Posted February 19, 2013 Now I can't open my ATX 2011 program. It's still in my rollover, but when I try to open the actual 2011 program it gives my a window that says it can't find. I'm not computer savy and I'm very frustrated! Are you on a network? Quote Link to comment Share on other sites More sharing options...
needmoreupdate Posted February 19, 2013 Report Share Posted February 19, 2013 Instead using shortcut on the desktop, look under program files under start button and launching that way. Quote Link to comment Share on other sites More sharing options...
Marie Posted February 19, 2013 Author Report Share Posted February 19, 2013 who is Real time Cloud Services? Quote Link to comment Share on other sites More sharing options...
Eric Posted February 19, 2013 Report Share Posted February 19, 2013 They're spamming the forum. Pretty sure Lizawelch is just another account created to spread it more. 1 Quote Link to comment Share on other sites More sharing options...
Marie Posted February 20, 2013 Author Report Share Posted February 20, 2013 Decided to call, got customer support after 97 minutes - 2:43, told her my problem, said I needed tech. That's what I wanted. She'd put me thru, a 3 1/2 hr wait she said. It is now 7:50, still on hold, 311 minutes later and counting. Using cordless phone, now is beeping because battery is low. Start over tomorrow with corded phone? Quote Link to comment Share on other sites More sharing options...
Marie Posted February 20, 2013 Author Report Share Posted February 20, 2013 Guess what? I got tech, my phone didn't die, and, for now, he got me fixed. Shouldn't have to wait that long, makes you wonder how many people have been on hold as long as I was? how many people are they trying to help? He seemed to think it was my antivirus that caused some of the problem. NEVER had that trouble for the 10 years I've been using the same antivirus, could it be the software? But it's back to work. Quote Link to comment Share on other sites More sharing options...
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